Terms and Conditions

Welcome to Santek Systems. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions...

1. Acceptance of Terms

By using this website, you confirm that you accept these Terms & Conditions and agree to comply with them. If you do not agree, please do not use our website or services.

2. Services Provided

Santek Systems provides various technology and digital services including but not limited to:

Website Design & Development
IT Consulting Services
Managed IT Support
Cybersecurity Services
Logo & Graphic Design
Digital Marketing Services
Website Maintenance
Cloud Solutions
Technical Support Services

All services are subject to availability and may change without notice.

3. Website Usage

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to systems or servers
Upload malicious software or harmful code
Copy, distribute, or misuse website content
Interfere with website functionality or security

Violation of these rules may result in restricted access or termination of services.

4. Pricing & Payments

All pricing displayed on our website is subject to change without notice.
Payments must be completed before project initiation unless otherwise agreed.
Delayed payments may impact project timelines.
Additional revisions or services outside project scope may incur extra charges.

5. Project Timelines

Project completion times depend on:

Timely client feedback
Availability of required materials
Scope changes requested during development
Third-party delays outside our control

Estimated delivery dates are not guaranteed timelines.

6. Revisions & Change Requests

Project packages may include limited revisions based on service agreements. Significant modifications or scope expansions may require additional charges.

7. Intellectual Property

All website content, graphics, logos, code, and materials created by Santek Systems remain company property until full payment has been received.

Upon final payment:

Ownership rights transfer to the client for approved deliverables
Santek Systems may retain rights to display completed projects within portfolios unless otherwise agreed

8. Third-Party Services

We may integrate or recommend third-party platforms, hosting providers, plugins, software, or APIs.

Santek Systems is not responsible for:

Third-party downtime
Software updates
External platform changes
Pricing modifications by third parties

9. Refund Policy

Refund eligibility depends on project stage and service type.

Refunds generally do not apply to:

Completed design work
Digital products delivered
Third-party purchases
Custom development services already performed

Refund requests are reviewed individually.

10. Limitation of Liability

Santek Systems shall not be liable for:

Loss of revenue
Business interruption
Data loss
Indirect damages
Third-party failures

Services are provided on an "as available" basis without guarantees of uninterrupted availability. Limitation clauses are commonly included to reduce liability exposure.

11. Website Availability

We strive to maintain website availability but cannot guarantee uninterrupted operation. Maintenance, updates, or technical issues may occasionally affect accessibility.

12. Privacy

Your use of this website is also governed by our Privacy Policy. Please review it for information regarding data collection and protection.

13. Changes to Terms

Santek Systems reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of revised terms. Change clauses are standard practice in website agreements.

14. Governing Law

These Terms & Conditions shall be governed according to applicable laws within the jurisdiction where Santek Systems operates.

15. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Santek Systems
Email: info@santeksystems.com
Phone: 780-760-7122
Website: www.santeksystems.com